Thank you very much for choosing products from Beijing Newmine Tengfei Technology Co., Ltd, we will offer strictly market and customers the first-class after-sale service in accordance with the national and international policy and regulations. Hereby, we promise sincerely and solemnly as below:
★We offer a one-year warranty for every product that you buy from us (Per the date on the invoice). We guarantee replacement of the product within one month (but we do not guarantee accessories);
★Please get related documents and/or invoice when you buy the product and keep them. We need to know if it is within the warranty period when we offer warranty;
★We offer a free replacement of particular parts malfunctioned after our experts check it, within the warranty period and the normal working environment;
★We are not responsible for special, accidental, indirect loss for any individual user and/or agent;
★We do not guarantee if:
a) Damage is caused on purpose;
b)The label is damaged;
c) The damage is caused because of incorrect installation or the user does not operate it according to the manual;
d) Damage is caused because of natural disasters;
e) You repair, change or refit the product not by our experts;
f) The package is scratched;
g) It is not within the guarantee period;
h) We do not offer guarantee for accessorizes
★Please bring the malfunctioned product when you need a repair or replacement within the guarantee period.
★The warranty period will not be lengthened or renewed if any repair or replacement encountered. The warranty stated above is limited to the warranty period written on the Warranty Card and services provided by the Newmine Customer Service Center. If you have any questions, please contact Service Hotline: +86 13652328368, or Email: jimson.bi@163.com.